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Everything you need to know as a Resident

Being a resident on one of our developments means you have peace of mind that your communal areas are looked after.

Our Residents Portal

All of our property owners have access to our portal that contains information relating to their home and their wider development. You have access to your property information 24/7, 365 days a year, allowing you to access information at your own convenience.

Login to Portal

Maintenance issues

If you have a maintenance issue at your development please get in touch so we can help resolve the issue. Remember, Chaneys are only responsible for the communal part of the development, if the issue is inside your property you will be responsible for any repairs required.

We have several ways to report a communal maintenance issue, our on-line report software is quick and easy to use by pressing the “report fault” button below. Once submitted our customer support team will progress the issue by appointing a contractor to attend to the repair, if elected you will receive updates on the progress of the works until they are completed.

If however you prefer to speak to one of our team, our customer support team are available to assist you with your concerns, you can contact them during working hours using the number below.

If you have an emergency issue outside of working hours, please dial our contact number below. You will be directed to our dedicated emergency out of hours team who will help to resolve the problem being experienced.

Report A Fault

Engage With Our Experts

Get in Touch

Here are a few things our current
Client’s have to say…

“Chaneys have recently taken over the management of Fairmile Court and your company has been streets ahead of the other companies they considered.’”
Director of Fairmile Ct, Henley on Thames

“I would like to take this opportunity in thanking you for the way you have managed Petworth Court. As it was me that was tasked with finding an alternative property manager I have had no doubts over my recommendations to the other Directors and our final decision to appoint Chaneys. I hope the good relationship that has built up continues.”
Director of Petworth Court, Reading

“…may I just say that I have enjoyed working with you over the last year or so. I believe that Chaneys serves the Company well as our Managing Agents, and represents good value for money. I would certainly have no hesitation in recommending the firm to any other residential property like ours who might be looking for Managing Agents and, indeed, I have already passed on details of the firm to one or two such cases.”
Director of 41 Eaton Road, Sutton

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