Contact Us

Please do not hesitate to get in touch by using the following form or direct contact details below.

If you have any concerns regarding your property please use the complaints form.

Repairs and Maintenance Requests and general ‘issues’ reporting

To report any repairs and maintenance requests, site issues, and to request updates on previously reported issues please use our Fix Flo system:

Supplier and contractor invoices

Should be uploaded via Fix Flo where the PO has been generated from Fix Flo, but otherwise sent to
accounts@chaneys-cs.com

Customer Accounts Queries

If you have any query relating to service charge payments, statements, demands received, balances brought forward, arrears letters etc please email:
customeraccounts@chaneys-cs.com

Conveyancing / Solicitor / Resales queries

To request a pre contract sales pack, or to discuss any follow up conveyance documentation and the like relating to a property sale please email
resales@chaneys-cs.com

Please click on the following link to review our Privacy Policy – Chaneys’ Privacy Policy

Tel: 0118 972 2333

Out of Hours: 0118 402 8175 [Emergencies Only]

Smell Gas or are concerned about a Carbon Monoxide emergency?  Please IMMEDIATELY call the National Gas Emergency Service – 0800 111 999